Terms and Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Thirtin Inc. ("we," "us," or "our"), concerning your access to and use of the Xdulr.com website, the id.xdulr.com platform, and any related services (collectively, the “Service”).

By using the Service, you agree that you have read, understood, and agree to be bound by these Terms. Creating an account or using our booking tools requires your affirmative acceptance of these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

2. The Service

Xdulr provides an AI-powered booking, scheduling, and practice management platform designed for businesses and professionals ("Practitioners") to manage their services and appointments with their customers ("Clients").

3. User Accounts

To access most features, you must register for an account. You warrant that you are at least 18 years of age, all information you submit is accurate, and you will maintain the confidentiality of your account password.

4. Practitioner Terms

As a Practitioner, you are solely responsible for:

• Your Services: The quality, legality, and delivery of the services you offer to your Clients.
• Client Data: Ensuring you have obtained all necessary rights, releases, and consents from your Clients to collect, use, and share their data with us. You act as the "Data Controller" for your Clients' data.
• Legal and Professional Compliance: Adhering to all laws, regulations, and professional standards applicable to your practice, including any licensing, insurance, or industry-specific data protection requirements.

5. Client Terms

As a Client using the Service to interact with a Practitioner, you acknowledge and agree that:

• Your appointment, the services provided, and any payments made are part of a direct relationship between you and the Practitioner. Xdulr is not a party to this relationship; we are a technology provider for the Practitioner.
• The Practitioner, not Xdulr, is solely responsible for the services they provide, their professional advice, and their business policies.
• Any disputes, questions, or issues related to services received must be resolved directly with the Practitioner.
• You may be invited to use our separate Xdulr ID application to manage your personal data and share it with your Practitioner. Your use of the Xdulr ID application is subject to the specific terms outlined in Section 6 of this agreement.

6. Xdulr ID Client Application (IDX)

We offer a separate, free application for Clients known as the "Xdulr ID" or "IDX" application. This application serves as a secure, personal data vault for Clients.

• Client Data Ownership and Control: The Xdulr ID application allows you, the Client, to store, manage, and control your personal information, including sensitive paperwork related to healthcare, medical, or legal matters. You are solely responsible for the accuracy, legality, and management of the information you upload.
• Granting Access to Practitioners: You have the exclusive ability to grant or revoke a Practitioner's access to the information stored in your Xdulr ID vault. By granting access, you are providing explicit consent for that Practitioner to view and use your information in connection with the services they provide.
• Security and Credentials: Upon registration, you will be issued a "XDULR ID" and a "PIN". You are solely responsible for maintaining the confidentiality of your ID and PIN. Do not share these credentials with anyone. We are not liable for any unauthorized access to your account resulting from your failure to protect your credentials.
• Compliance and Disclaimer: While our platform adheres to recognized security standards such as PCI DSS and principles of data protection found in regulations like HIPAA, PIPEDA, and GDPR, the Xdulr ID application is provided as a free storage utility on an "AS-IS" basis.

• Rewards and Future Use: Your XDULR ID may be used in the future to accumulate and redeem rewards points or access other features, should they become available.

7. General Data, Security, and Confidentiality

We are committed to protecting the security of your data. We implement and maintain industry-standard technical and organizational security measures to protect information stored in our databases from loss, misuse, and unauthorized access or disclosure.

• SSL Encryption: All data transmitted to and from our Service is protected by a Sectigo SSL certificate, providing up to 256-bit encryption. This connection is backed by a $1,250,000 loss of excess amount warranty for your peace of mind.
• Practitioner Responsibility: As the Data Controller, the Practitioner is responsible for managing the data they collect from their Clients and ensuring their use of the data complies with all applicable laws and privacy regulations.
• No Guarantee: While we take data security seriously, no system is impenetrable. We cannot guarantee the absolute security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

8. Third-Party Websites and Content

The Service may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Service or any Third-Party Content posted on, available through, or installed from the Service.

9. Fees and Payment

Certain features of the Service are available only through paid subscription plans. Practitioners agree to pay all applicable fees as described on our pricing page. Payments are processed through our secure third-party payment processor, Stripe. Fees are non-refundable except as required by law.

10. Intellectual Property

The Service is our proprietary property. All source code, databases, functionality, software, website designs, text, and graphics are owned or controlled by us and are protected by copyright and trademark laws. We grant you a limited, revocable license to use the Service in accordance with these Terms.

11. Disclaimers and Limitation of Liability

Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICE WILL BE AT YOUR SOLE RISK. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS OR EMPLOYEES BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR LIABILITY TO YOU WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR (B) ONE HUNDRED CANADIAN DOLLARS ($100.00 CAD).

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

13. Contact Us

To resolve a complaint or receive further information, please contact us at: